Terms and ConditionsAgreement
By purchasing from Frankish Training shop, you signify your agreement to the terms of this notice. If you do not agree, do not make a purchase from the shop.Disclaimer
None of the products ordered from our shop are intended to provided medical or professional advice. The products are for informational and educational purposes only and are not a substitute for the services of a competent practitioner. Ordering Information
Items from Frankish Training shop can be ordered online, by fax, or post. All sales are in UK Pounds Sterling and the price quoted includes all taxes (where applicable), postage and packing charges.To order online, click the “Buy” button next to the item's description. This will take you to a Checkout webpage. Payment by any of the following credit/debit cards is accepted: Visa (including Visa Electron), MasterCard and Maestro (including Switch/Solo). All financial transactions are handled by Barclaycard’s encrypted secure server.Note that Barclaycard Checkout includes a fraud protection policy which covers you against unauthorised purchases made through Barclaycard Checkout. Also note that Barclaycard don't share your purchase history or full card number with sellers such as ourselves. Confirmation of Orders
After placing an online purchase order with Frankish Training you will receive an e-mail confirming receipt of your order (the email will contain details of your order). No warranties
The products (including the contents of each product) are provided on an “as is” basis. Frankish Training makes no representations and extends no warranties, either express or implied, concerning the products or their contents.To the extent permitted by law, Frankish Training disclaims all liability for damages of any sort arising from the use of any the shop products by the purchaser or any third party, save that in the event that the physical medium is faulty Frankish Training’s liability shall be limited to replacement of the faulty medium. In no event shall Frankish Training be liable for damages of any sort arising from the purchaser’s (or any 3rd party’s) use of, or reliance, on the contents of any of the products. Damaged or Defective Products
Damaged or defective products should be returned by the customer to the organisation named on the delivery note (depending on which item you’ve ordered, this organisation may not be Frankish Training). Your returned item should be accompanied by an explanatory note describing the damage or defect. Don’t forget to include your return name, address and telephone number. Claims made 30 days or more following the invoice date will not be honoured.The customer is responsible for paying the postage on items sent back to the supplier, whilst the supplier is responsible for paying the postage on replacement items sent to the customer. For your protection we recommend that you use a recorded-delivery service as returned items that are not received cannot be considered for replacement. Wrongly Delivered Items
Any item(s) wrongly delivered (i.e. not corresponding to what was ordered) should be returned by the customer – with an explanatory note, and including the customer’s return name and address – to the organisation named on the delivery note (depending on which item you’ve ordered, this organisation may not be Frankish Training). The correct item(s) will then be despatched in their stead.The customer is responsible for paying the postage on items sent back to the supplier, whilst the supplier is responsible for paying the postage on replacement items sent to the customer. For your protection we recommend that you use a recorded-delivery service as returned items that are not received cannot be considered for replacement. Complaints
Contact us if needed with complaints or problems concerning:· The non-delivery or late delivery of items ordered from our shop. · Mistaken charges. All such complaints should be directed to us by email at anthony.bowen@frankishtraining.com Legal noticeFrankish Training Limited Registered in England & Wales. Registered Office (not correspondence address): c/o Atkinsons, 60 Commercial Road, HULL, East Yorkshire, HU1 2SGCompany No. 06711735V.A.T. Registration No. 945 7387 76 |